returns information

Returns

We hope you love your order! Should you wish to return, you can do so within 14 days of receipt (please see full returns policy below).

Returns policy

If you live in the UK and have had your package delivered to your UK address, you are entitled to request a refund within 14 days of receiving your order, in accordance with UK law.

Unfortunately, we are not able to refund any UK orders that are outside of the 14 days period after the planner has been confirmed as delivered by the courier.

If you request a refund for your UK order within the 14 days but you do not then return the item within the following 14 days, we are not able to offer you a refund.

Returned items must be returned in the unused condition that they were received and in original packaging.

To start the return process, please email jess@goodmondays.co.uk with your name and order number.

Please do not send any items back without contacting first for further instructions.

You are responsible for any return postage costs, and it is advised that you use a tracked shipping.

Unfortunately, items on sale cannot be returned.

Refunds can only be issued back to the original payment method.

Please allow up to 14 working days for refunds to appear, less any credit card or PayPal processing fees.